i skip work today!


well, not excatly skip work.
i was sick, but not excatly sick too.

is diarrhoea counted as sick?
aiya, to me is la.
try going in and out of e toliet every few seconds.
can die, i tell you.

i was feeling weak all over.
head was spinning like hell.
feel like vomiting and can almost faint on e spot.

but anyway all e more e better.
went to consult a doc.
gotten mc for today.

at least i don't have to report for work.
mon, call volume are too high.
so we literally keep answering calls after calls.

i just hate answering phone calls now.
arrghhh! who e hell invented telephone???!!!!

Labels: on leave

Sunday, March 23, 2008

hello people

hello to all out there!!!


i noticed that i had not blog in don't know how many donkey years.
all the same have not been online in don't know how many centuries alr.


i can foresee that it will be a long entry.
i do appreciate you people taking the time to finish reading =))



first of all...

penny going aust today.
bon voyage! have great fun over there!

given this time, i guess she's alr on board the plane.
had lunch with her ytd at sushi tei.
talk alot abt her attachment, my attachment and how picky our mouth become when it comes to food after one whole tiring work day.


*

attachment so far...


well, it pretty much boils down to which perspective you are looking at.


from workload point of view, there's pros and cons:
first, i have lots of things to do.
i have to kill so many cards calls.


i hate answering phone calls and wearing headset now.
i hate answering calls from women.
esp those women in their mid 30's onwards.
probably due to their menopause.
they are nasty and unpleasant.


and i beginning to find that all voices sounds the same to me.
i can no longer differentiate whose voice belong to whom.


however on the other hand, i have got to admit that i do learn alot of things.


at least i now know the reasons why people can become bankrupt due to credit cards.

obviously, they have busted their credit limit.
and even more obviously, they don't know the trap of credit cards.



i've encountered with this call.
he told me his sad story.i do empathies with him.
i really do.my heart really goes out to him.

but i can't do anything to help him.
i am not empowered to manage his a/c.
i don't govern MAS you know.
i'm not the one who set down all banking regulations.


i only thing i could do is to feel sorry for him and remind myself not do sign up for any credit cards in future.



advise to all... please do know all the credit cards functions and their traps before applying credit cards.


i'm sure you guys would hate going through all the phone procedures of other banks' call centre.

when problem arises,
then kicking up a big fuss to those poor CPOs over there,

saying 'i wasn't told this and that at time of application'.

where in the 1st place you could have open your mouth and ask to clarify doubts.
instead of being a typical cheapo going gaga over attractive gifts.


*


seriously i do love the environment at citiphone.
all the staffs there are so friendly and helpful.
majority of them are ngee ann students.
even our supervisor cum trainer is from np herself.


we get along really well with those new hirers who attended the training with us.
majority of the new hirers are also from np.


there's isn't like any office politics there.
so i think it’s pretty much a good working environment.
pay is gd. environment is also gd. what more could one ask for.


okay, maybe only the expectation is abit too high which mount up to pressure.



but however, i concluded that i am seriously in love with the people over there.though i only know a few of the experienced staffs there.


*


4 weeks have gone.
these 4 hectic and tedious weeks.

i was tired.
got pissed by some irritating customers.
angry over some personal issues.
have to pretend to be nice and helpful.

one thing abt being a CPO is that all CPOs have serious split personalities.

we scold, we curse, we act nice, we act helpful, we sound all nice on e phone and after that devil return, possess our being.


so on the other hand i have also concluded that i won't want to go back for 6 mths attachment over there.had enough of all sort of unreasonable customers.


*


oh ya! yupeng (gillian)...

i know you will hate me for this.
but....




well,





i saw edison on thurs when i went to pick up my shoes.
aiya, too bad you are not there with us.

he recognize me!
i thought he will just pretend not to see me and walked away.
this shows that he's a nice guy.
maybe you shld consider. WAHAHAHA! =X


*


photo time...
my 1st 2 weeks of attachment photo diary...


such a thick file to be complete in 1 week time.
we have another black file, just as thick to complete on the 2nd week.


the training class. we were having one of the many breaks.





see what's mel doing??


landscape from below. look like thousands little toy car.


this is the cue that we were given.
by presenting this, we can collect our food.


at the baby pool.
after lunch, all of us slacking, listening to ethel and eugene cold jokes =)


like couple immerse in a conversation huh.
yupeng: "oh that's great, so that's where we are going tonight?" =X


meishan: "thank you, i'm very pretty i know." =X


our food during lunch time.


norman aka ace aka taylor and meishan aka chantelle.


after work. we are happy when clock hits 6pm.


after work. we are too happy to even voice out our happniess.


after work at suntec.




lucnh hour.


all right folks, that's all for now. my mom calling me for lunch!
shall spare your eyes.

Labels: attachment